Sr Program Manager, ACES
Amazon · Melbourne, Australia · Project/Program/Product Management--Non-Tech
About this role
Amazon is hiring a senior-level Program Manager in the operations function based in Melbourne, Australia. The posting calls out experience with SQL.
- Role
- Program Manager
- Function
- operations
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Melbourne, Australia
- Department
- Project/Program/Product Management--Non-Tech
- Posted
- May 6, 2026
More roles at Amazon
Job description
from Amazon careersAmazon Customer Excellence Systems (ACES) is seeking a Senior Program Manager to build and lead multi-year capability programs across All Miles AU Operations, spanning First Mile, Middle Mile, and Last Mile. This is a founding-level, high-impact role at the heart of Amazon Australia's operational transformation, sitting within the ACES Planning Team. ACES Planning is the strategic nerve center that connects Amazon Australia's 3-Year Plan and Annual Operating Plan to ground-level operational outcomes. As the ACES All Miles Senior Program Manager, you will be the engine of that translation: standing up new capabilities, owning the multi-year program portfolio, and driving disruptive productivity improvements across a nationally distributed network at different stages of operational maturity. Key job responsibilities Strategic Program Ownership You will own the end-to-end lifecycle of multi-year strategic programs, from problem definition and business case development through to execution, change management, and post-implementation review. You will build and maintain AU's All Miles program roadmap, connecting multiyear planning cycles into a live portfolio with clear milestones, owners, and success metrics visible to ACES leadership and AU senior leadership. You will influence senior leadership investment and prioritisation decisions through rigorous business case development and data-driven recommendations. New Capability Development You will stand…