Senior Customer Solutions Manager, AGS Brazil
Amazon · Sao Paulo, Brazil · Project/Program/Product Management--Technical
About this role
Amazon is hiring a senior-level Solutions Engineer in the software engineering function based in Sao Paulo, Brazil. The posting calls out experience with AWS, Agile, Cloud Computing.
- Role
- Solutions Engineer
- Function
- software engineering
- Level
- senior
- Track
- hybrid
- Employment
- Full-time
- Location
- Sao Paulo, Brazil
- Department
- Project/Program/Product Management--Technical
- Posted
- Apr 30, 2026
More roles at Amazon
Job description
from Amazon careersAs an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible for helping guide AWS customers along their multi-year journey to the cloud. In this new, highly visible, role you will be ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer. You will be a critical partner to our customers, leveraging your experience with large scale cloud transformations and helping shepherd them through their stages of AWS adoption. Guiding the customer through the operational, educational and governance aspects of a successful AWS cloud journey. You will interface with customer and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting major workload migrations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones. You will manage cadence by leading the reporting and tracking functions along the way. The execution of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions are a few items owned by the SDM that are critical to the success of our customer’s cloud journey. You are…