Senior Operations Manager , AMZL

Job description

Join our operations network and help deliver millions of packages to customers every day. As an Operations Manager, you'll lead and develop a talented team while driving meaningful improvements in safety, quality, and efficiency through data-informed decisions and collaborative problem-solving. Key job responsibilities - Support, mentor, and develop your salaried and hourly team members, providing them with the tools and guidance they need to succeed - Lead large-scope projects with site and regional impact, partnering with other leaders to balance workload and drive results - Build and execute productivity plans by conducting forecast reviews, determining productivity requirements, and collaborating with colleagues to optimize operations - Manage safety, quality, productivity, and customer delivery commitments through data-driven analysis and continuous monitoring - Collaborate with support teams including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop and implement plans that meet business objectives A day in the life In this role, you'll focus on leading and supporting your team through their shifts while maintaining our commitment to safety, quality, and on-time delivery. You'll spend time on the operations floor engaging with your team, reviewing performance metrics to identify improvement opportunities, and collaborating with colleagues across Safety, Engineering, Quality Assurance, and…