Program Manager - UAE National, Amazon Now

Job description

Are you customer obsessed, smart and analytical, strategic yet execution focused, entrepreneurial, and passionate about e-Commerce? Do you want to be a part of one of the fastest growing and most innovative e-commerce businesses? Are you interested in working in a high impact role? If yes, this opportunity will appeal to you. We are looking for a smart, metrics and results-oriented program managers who will be instrumental in improving customer experience and growing our business. The person will be responsible for ensuring the best customer experience in Amazon Now. They will be responsible to improve the customer shopping experience through driving projects on catalog enhancement, ensuring we display meaningful and correct information to customers, improving search performance. The tasks handled by this person will have a direct impact on customer buying decisions and online user experience. Key job responsibilities - Ensure product listing is accurate for new and existing products - Troubleshoot and drive resolutions to ensure reliable and operationally effective flow of products; improve processes and reduce discrepancies - Collaborate with vendors to set up efficient processes and SOPs - Work with various internal teams to help drive tools and process improvements that affect catalog management workflows - Drive…