mid sales Customer Success Manager ic Bachelor's · Posted Apr 27, 2026

About this role

Amazon is hiring a mid-level Customer Success Manager in the sales function based in Hyderabad, India. Listed education preference: a bachelor's degree or equivalent.

Role
Customer Success Manager
Function
sales
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Hyderabad, India
Education
Bachelor's degree
Department
Editorial, Writing, & Content Management
Posted
Apr 27, 2026
AI Summary
Account Health Specialist provides support to Amazon Sellers via phone and email, handling inbound/outbound calls (80% of role) to coach on account health topics and escalate issues. Requires fluent Italian and English, bachelor's degree, and ability to work rotational shifts.

More roles at Amazon

Ingénieur en machine learning/Machine Learning Engineer, ProServe Shared Delivery Team - Data & AI
Montreal, Canada · mid
Python JavaScript TypeScript
UX Designer, Publisher, Partner and Sales Team UX Team
New York City, NY · mid
React Figma
Data Center Security Manager , AMER East
Ashburn, VA · manager
AWS Networking Security
Sr. Customer Solutions Manager
Seattle, WA · senior
Express AWS Performance Optimization
Manufacturing Engineer, Amazon Leo
Redmond, WA · mid
System Design
All Amazon jobs →

Job description

from Amazon careers

An AHS Specialist within the Account Health Support team acts as the primary interface between Amazon and our third-party business partners (Sellers). We obsess over providing world-class support to Sellers, selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, and provide solutions to help our third-party business partners better serve the customers. Key job responsibilities Overview: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Health Specialist within the Account Health Support team acts as the primary interface between Amazon and our business partners. We obsess over providing world class support to Sellers selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. POSITION DESCRIPTION: Account Health Support French Specialist LANGUAGE REQUIREMENTS: English Italian PROCESS TYPE: Voice Process (Inbound and Outbound Calling) SHIFT…

This is an excerpt. Read the full job description on Amazon careers →
All sales jobs sales in Hyderabad, India Jobs in Hyderabad, India sales salaries sales career path
All Amazon Jobs Browse sales roles mid positions