Accounts Receivable Financial Analyst (Collector), CDO Accounts Receivable

Job description

Amazon's Finance Operations department is seeking for a Financial Analyst to support Accounts Receivable for LATAM countries. Please be aware you should be fully proficient in Spanish, English and Portuguese. This person will be responsible for the following, but not limited to: · Full cycle of Accounts Receivable Collection process, including: research, analysis, resolve account discrepancies, unapplied and unidentified payments, calling customers to perform collections activities and provide high quality customer experience. · Process and reconcile account receivables · Managing and resolving payment application discrepancies to ensure timely and accurate receivables. · Managing internal and external Collection inquiries. · Maintain Customer relationships by responding timely and accurately to both internal (company) and external (customer directly) questions and requests for information. · Following Standard Operating Procedures and process workflows. Also, SOP creation and maintenance. · Collaborating with the Global Finance Operations team and internal business partners in the LATAM and new Geo Launches. · Timely publish report via weekly metrics and provide status updates on projects · Participate in operational excellence activities . Analyze existing processes and recommend process improvements for same while managing all internal controls on documents. · Ensure financial compliance controls are in place and running effectively. Key…