Customer Success Manager, Consumables-Household Goods

Job description

This role can be located in one of our approved corporate offices in Seattle, WA or New York, NY. Shape the future of retail e-commerce by driving annual revenue growth while transforming vendor partnerships into strategic advantages for Amazon. As a Customer Success Manager, you'll directly influence the success of major retail brands, impact millions of customer experiences, and play a crucial role in revolutionizing how businesses scale on the world's largest e-commerce platform. Join our dynamic team as a Customer Success Manager, where you'll drive the growth strategy for vendor accounts through operational excellence and strategic planning. With an understanding and ownership of the P L, strong analytical skills and proven negotiation capabilities, you’ll deliver data driven recommendations to optimize vendor performance and maximize mutual growth on Amazon. In this role, you'll manage the complete product lifecycle, ensuring relevant selection, and implementing strategic growth strategies to enhance brand visibility and improve conversion rates. You'll also lead cross-functional initiatives, collaborating with internal teams to identify growth opportunities and drive business results. This position offers the opportunity to make meaningful impact while working with diverse stakeholders in a dynamic e-commerce environment. Key job responsibilities • Partner with vendors to develop and…