Technical Program Manager III

Job description

The GCOI Sr. TPM owns the Grocery Catalog Integrity domain within WW Grocery Stores — a strategic charter responsible for the programs, data products, and monitoring capabilities that ensure Grocery's catalog is accurate, trusted, and operationally reliable at worldwide scale. This is a high-visibility role operating across two complementary pillars: an active S-team goal and a foundational business intelligence portfolio that together underpin multiple VP-level business objectives. Grocery Duplicate Reduction is an Amazon Retail S-team goal targeting a critical catalog defect where a single product barcode maps to multiple product identifiers — causing associate scan failures, inventory inaccuracy, and customer availability issues across physical grocery operations worldwide. The goal is to reduce the end-to-end merge resolution process from thousands of hours to under 24 hours through automated system integration, supporting a broader cross-organizational effort to reduce barcode defect rates by 70% across North America and Europe ($1.5MM in annual savings, 27K+ hours of manual work eliminated). As the single-threaded program management owner, this TPM maintains the master program plan across 25+ grocery-specific systems spanning inventory, online availability, merchandising, buying initiation, item location, and associate workflow tools. They manage cross-organizational dependencies across 14+ engineering teams, drive risk identification and mitigation on…