System Engineering Manager, Perfect Order Experience
Amazon · Bangalore, India · Operations, IT, & Support Engineering
manager
software engineering
Engineering Manager
hybrid
· Posted Apr 22, 2026
About this role
Amazon is hiring a manager-level Engineering Manager in the software engineering function based in Bangalore, India. The posting calls out experience with AWS, CI/CD, Agile.
- Role
- Engineering Manager
- Function
- software engineering
- Level
- manager
- Track
- hybrid
- Employment
- Full-time
- Location
- Bangalore, India
- Department
- Operations, IT, & Support Engineering
- Posted
- Apr 22, 2026
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Job description
from Amazon careersPerfect Order Experience (POE) Team is looking for a passionate, results-oriented, operationally focused engineering System Engineering manager to support the fast evolving and expanding Seller Compliance space. The role encompasses managing a support engineering team that is providing support for multiple products and platforms, engineering development support (root cause analysis, code fixes), Customer support self-service (Tools development) and business decision making support (data mining, report generation, scripting). The Support Engineering team comprises of world class engineers with technical skills blending systems and software engineering.
We are looking for a technical manager with experience managing System engineering support team or equivalent and a track record of driving projects to improve software development/business/customer service support-related processes and the technical support experience. A successful candidate will be an experienced technical manager who is willing to take on a challenging space, has a metrics focus, has customer focus and ability to lead multi-functional teams and loves a fast-paced environment. If you fit the profile we would love to talk to you.
Responsibilities include direct management of a team of 8+ support/sysdev engineers, process and service improvements, monitor and improve day-to-day operational efficiency, planning, some project management for software within the team, enhancing and maintaining a best-of-class engineering team, and management of resources across teams. The role also involves driving smaller scope development projects and building custom tools.
We are looking for a technical manager with experience managing System engineering support team or equivalent and a track record of driving projects to improve software development/business/customer service support-related processes and the technical support experience. A successful candidate will be an experienced technical manager who is willing to take on a challenging space, has a metrics focus, has customer focus and ability to lead multi-functional teams and loves a fast-paced environment. If you fit the profile we would love to talk to you.
Responsibilities include direct management of a team of 8+ support/sysdev engineers, process and service improvements, monitor and improve day-to-day operational efficiency, planning, some project management for software within the team, enhancing and maintaining a best-of-class engineering team, and management of resources across teams. The role also involves driving smaller scope development projects and building custom tools.
Basic Qualifications
This is an excerpt. Read the full job description on Amazon careers →