GSS Program Implementation Manager - Seasonal, GSS Program Management and Implementation

Job description

Prime Video brings together the world's best creators with the most passionate communities in a way that no other entertainment brand can. As a Program Implementation Manager for Global Shared Services (GSS), you'll be responsible for managing the implementation of process improvement, automation, business expansion and/or GSS operational projects; aligned with team goals while working independently and seeking guidance as needed. Key job responsibilities Program Project Ownership Manage the implementation of process improvement, automation, business expansion and GSS operational projects while meeting timelines and minimizing disruption to partner and engineering teams. Establish and track program milestones and deliverables, proactively mitigating risks throughout the project lifecycle. Partner with process experts to identify inefficiencies and deploy solutions targeting efficiency gains, including buffer time and planning for unexpected challenges to ensure dependencies remain intact. Oversee roll-out processes including UAT and pilots, then manage post-launch adoption tracking and reporting. Analyze data to make educated decisions while building implementation plans using different mechanisms and tools to showcase implementation timelines, phases, and milestones. Prepare executive documentation including PFAQs, narratives, and project updates using Amazon's writing guidelines for senior leadership. Partner Coordination and Forecast Alignment Build and maintain strong relationships with cross-functional teams to support operational readiness,…