Customer Solutions Manager
Amazon · Amsterdam, Netherlands · Solutions Architect
About this role
Amazon is hiring a manager-level Engineering Manager in the software engineering function based in Amsterdam, Netherlands. The posting calls out experience with AWS, Agile, Cloud Computing.
- Role
- Engineering Manager
- Function
- software engineering
- Level
- manager
- Track
- hybrid
- Employment
- Full-time
- Location
- Amsterdam, Netherlands
- Department
- Solutions Architect
- Posted
- Apr 16, 2026
More roles at Amazon
Job description
from Amazon careersAs an Amazon Web Services (AWS) Customer Solutions Manager (CSM) you will be responsible for helping guide AWS customers along their multi-year journey to the cloud. In this highly visible position you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer. In the role, you will be trusted partner to our AWS customers, leveraging your delivery experience with technical change programs to help shepherd the customer through their stages of AWS adoption. Guiding the customer through the operational, educational and governance aspects of a successful AWS cloud journey. You will interface with AWS customers and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting workload migrations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones. The Delivery of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions are a few items owned by the CSM that are critical to the success of our customer’s cloud journey. At AWS, you are encouraged to think big, invent and take ownership on…