Field Services Manager, Amazon Leo

Job description

Amazon Leo is looking for a talented individual to support Philippines Field Service Operations. This role is responsible for operating our professional installation experiences across diverse Philippine markets. We are looking for someone who is data-driven, with a relentless focus on delighting customers and ensuring operational excellence. The ideal candidate is a self-starter who is comfortable launching the new business operating field service and device fulfillment across the diverse geographic and demographic landscape. In this role, you will work with a range of technical and non-technical teams to build field service technology, assess operating capabilities, own the end-to-end field service experience, and undertake detailed performance analysis. The scope of this role focuses on delivering against key business goals, while also innovating and finding efficiencies through the development and management of a multi-year field service strategy and roadmap tailored for the Philippines. Export Control Requirement: This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate…