Insights and Analytics Manager, Reputation & Content Strategy

Job description

Amazon is seeking an Insights and Analytics Specialist to support measurement, reporting, and data analysis across Amazon's internal communications channels. In this role, you will execute analytics projects, build dashboards, and provide data support to communications leaders, channel owners, editors, and event managers. You will work closely with the Insights and Analytics Manager to translate data into actionable insights that improve content performance and audience engagement. The ideal candidate combines strong technical analytics skills with clear communication abilities. You are detail-oriented, curious about audience behavior, and passionate about using data to solve problems. You thrive in a fast-paced environment, can manage multiple projects simultaneously, and work backwards from stakeholder needs. You have hands-on experience with data visualization tools, Excel, SQL, and AI-assisted and agentic AI development tools (e.g., Kiro, Cursor, Claude Code) and can translate complex data into clear, digestible insights for non-technical audiences. Key job responsibilities Analytics Execution Reporting • Build and maintain dashboards, reports, and analyses that demonstrate the impact of internal communications across channels • Execute weekly, monthly, and quarterly reporting on communications performance metrics and audience insights • Support ad-hoc analytics requests from channel leads, editorial teams, and stakeholders • Monitor channel performance and flag trends,…