Senior Customer Solutions Manager, Global Financial Services CSM
Amazon · New York City, NY · Customer Service
About this role
Amazon is hiring a senior-level Solutions Engineer in the software engineering function based in New York City, NY. The posting calls out experience with AWS, Agile, Cloud Computing. Compensation is listed at $169,000–$228,600 per year.
- Role
- Solutions Engineer
- Function
- software engineering
- Level
- senior
- Track
- hybrid
- Employment
- Full-time
- Location
- New York City, NY
- Department
- Customer Service
- Posted
- Apr 10, 2026
More roles at Amazon
Job description
from Amazon careersAre you customer obsessed, fluent in cloud and AI, and ready to help the world's most sophisticated financial institutions build at unbelievable scale? If so, we want to talk to you. Amazon Web Services is seeking a Senior Customer Solutions Manager to join our Global Financial Services team. In this highly visible role, you will guide technically advanced AWS customers — from leading banks and insurance companies to capital markets leaders and fintech innovators — along their multi-year journey to cloud and AI adoption. You will apply your technical expertise and complex program leadership skills to ensure that all AWS teams work together effectively to deliver outcomes for your customers. Acting as the critical connective tissue between Sales, Support, Solutions Architecture, and Professional Services, you will translate strategic account initiatives into executable actions — always working backwards from the customer's key milestones Key job responsibilities What You'll Do You are encouraged to think big, invent, and take ownership of Financial Services customer challenges. You will not only bring the best of AWS/Amazon to our customers, you will proactively help solve the customer's challenges through new ideas, tools, and mechanisms. Value Realization: You identify and accelerate the customer's realization of value…