Senior Technical Program Manager, Central Learning Solutions (CLS), Technology

Job description

We are seeking a Senior Technical Program Manager to drive the execution and delivery of Amazon's AI-powered Learning Intelligence Platform. You will coordinate cross-functional teams including Data Engineering, Applied Science, Measurement Science, Software Development, and global Learning teams to deliver a unified, intelligence-based ecosystem that consolidates fragmented learning data, systems, and definitions into a single, governed source of truth. In this role, you will manage complex technical programs that enable standardized impact-measurement frameworks, self-service analytics, natural-language data access, and predictive insights. You will work closely with Product Management, Engineering, and stakeholder teams to ensure successful delivery of platform capabilities that support real-time intelligence and long-term scalability across NA Operations, EU Operations, and corporate functions. Key job responsibilities - Drive end-to-end delivery of Learning Intelligence Platform initiatives, coordinating across Data Engineering, Applied Science, Software Development, Analytics and Operation - Technical architecture implementation: semantic layers, data pipelines, real-time event ingestion, APIs, and metadata governance. Coordinate integration strategies with existing learning systems and siloed systems - Facilitate alignment across Product Management, Engineering, and business stakeholders on program priorities, dependencies, and trade-offs. - Coordinate with Director+ and VP-level stakeholders to communicate program status, risks, and mitigation strategies. - Coordinate development of self-service insights capabilities…