Business Development Program Manager, Translation Services (Barcelona)

Job description

Join our Translation Services Operations team as a “Business Development Program Manager” and strategically drive growth to Amazon´s localization services across all global businesses. Key job responsibilities Drawing on your localization, business development and project management expertise, you'll balance proactive planning with hands-on execution to deliver scalable, high-quality localization solutions. Strategic Process Planning Roadmap Development: • Identify business growth opportunities for localization teams • Develop customer-based project plans and workflows based on data analysis research • Create roadmaps towards defined team KPIs • Map and test cases for automation features Project Management Execution: • Manage the full lifecycle of localization business development projects, working closely with internal business partners and other cross-functional departments • Manage time, budget, resources, and quality control • Identify, communicate, and proactively mitigate project risks • Own and generate projects documentation Process Optimization Quality Management: • Maintain functionalities of cross-team processes and enhance potential automation • Collaborate with relevant stakeholders to resolve questions or conflicts related to consolidation, terminology, language quality, and process workflow Data Analysis Reporting: • Create and analyze reports of localization data to identify patterns and derive insights • Analyze data around workflows, quality, cost, turnaround time, and productivity • Regularly update leadership…