Team Lead, Customer Success US, RBS Strategic Account Services
Amazon · Bangalore, India · Sales, Advertising, & Account Management
About this role
Amazon is hiring a senior-level People Partner based in Bangalore, India. The posting calls out experience with Salesforce, Data Analytics.
- Role
- People Partner
- Function
- people
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Bangalore, India
- Department
- Sales, Advertising, & Account Management
- Posted
- Mar 26, 2026
More roles at Amazon
Job description
from Amazon careersThe Strategic Account Services (SAS) team within the Retail Business Services (RBS) India organization is seeking a Team Lead for Customer Success to lead a team of Customer Success Managers (CSMs) responsible for the growth and development of Third-Party (3P) marketplace Sellers in the Amazon US Store. In this role, you’ll be responsible for all business and operational objectives of your CSM team. You’ll drive the creation and execution of strategies to achieve business goals, as well as collaborate across your team to explore innovative ways to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality. The ideal candidate thrives in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and a positive experience for Sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. They have a passion for people management and are at their best when they’re building, developing and guiding high-performing teams. Key job responsibilities • Coach, mentor, and develop a team of CSMs • Contribute to goal setting for your team to align with organizational goals and contribute to…