Business Analyst III, Relay Product Excellence

Job description

We are looking for a strategic, self-directed Business Analyst III to join our team. In this role, you will independently own complex analytical workstreams, define the analytical strategy for key programs, and influence product and operational decisions at a cross-functional level. You will serve as a subject matter expert in data, processes, and business logic — driving measurable improvements in compliance, verification, and operational efficiency. You are expected to operate with a high degree of autonomy, proactively identify opportunities, and lead initiatives from problem definition through to impact measurement. Key job responsibilities 1) Technical Analytics Data Gathering - Extract, analyze, and interpret large-scale complex datasets using SQL, Python, R, Hadoop/Hive, Redshift, Oracle, or NoSQL databases - Design and develop automated data pipelines and sophisticated analytical models - Build and maintain self-service analytics platforms including role-based dashboards, drill-downs, alerts, and performance definitions - Apply complex transformations within spreadsheets, SQL, or other tools to generate actionable recommendations - Validate data accuracy and guarantee data fidelity by partnering with data owners, production systems, and right sources - Proactively collaborate with data owners to improve data quality and coverage 2) Business Insights Generation - Perform deep-dive root-cause analysis and create metrics-driven, actionable, sustainable solutions…