IT Support Engineer I , OTS
Amazon · Wilmington, NC · Operations, IT, & Support Engineering
About this role
Amazon is hiring a mid-level IT Engineer in the operations function based in Wilmington, NC. The posting calls out experience with AWS, Linux, Networking, Encryption and roughly 2+ years of relevant work.
- Role
- IT Engineer
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Wilmington, NC
- Work mode
- On-site
- Experience
- 2+ years
- Department
- Operations, IT, & Support Engineering
- Posted
- Mar 19, 2026
More roles at Amazon
Job description
from Amazon careersAbout Operations Technology Solutions Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Operations Technology Solutions provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology inhouse, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them. About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on…