senior Operations Manager ic · Posted Mar 19, 2026

About this role

Amazon is hiring a senior-level Operations Manager based in Shanghai, China. The posting calls out experience with SQL, Salesforce.

Role
Operations Manager
Function
operations
Level
senior
Track
Individual contributor
Employment
Full-time
Location
Shanghai, China
Department
Sales, Advertising, & Account Management
Posted
Mar 19, 2026
AI Summary
Sr. Business Operations Manager leading China Global Selling expansion across 20 Amazon marketplaces. Drives analytical insights, develops 3-year strategies, manages seller operations, and collaborates cross-functionally to improve seller experience and recruitment. Requires strategic planning, operational compliance, and stakeholder management expertise.

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Job description

from Amazon careers

Sr. Business Operations Manager, CN Expansion The mission of Amazon Global Selling (AGS) is to enable vast global selection on Amazon's WW Stores through recruiting and supporting quality and compliant Sellers from anywhere around the world. Today, CN Global Selling (CNGS) supports millions of China Sellers for their success on up to 20 Amazon worldwide marketplaces including US, CA, EU, JP, AU, IN etc. Your and your team's responsibilities revolve around three main areas: driving analytical insights, developing business plans, and working collaboratively with cross-functional teams. I. Analytical Insights: - Conduct deep-dive analyses to uncover key success drivers and obstacles, focusing on both Seller and Sales behavior. - Share data-driven insights with stakeholders from China and international teams. II. Sales Operations - Develop and execute 3-year strategy and annual business plans and strategic initiatives - Ensure operational practices are fully compliant with legislation and policy through monitoring, accountability, auditing, and reviewing all practices - Manage and drive staffing plans, schedules, quality initiatives, performance levels, and process change initiatives III. Cross-Functional Collaboration - Serve as operational leadership stakeholder in implementing new program elements in partnership with design and development teams - Coordinate with sales organizations globally, Product teams, and Category teams…

This is an excerpt. Read the full job description on Amazon careers →
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