City Manager - Quick Commerce , Amazon NOW
Amazon · Kolkata, India · Fulfillment & Operations Management
mid
Operations Manager
ic
3+ yrs Bachelor's
· Posted Mar 19, 2026
About this role
Amazon is hiring a mid-level Operations Manager based in Kolkata, India. The role typically asks for 3+ years of relevant experience. Listed education preference: a bachelor's degree or equivalent.
- Role
- Operations Manager
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Kolkata, India
- Work mode
- On-site
- Experience
- 3+ years
- Education
- Bachelor's degree
- Department
- Fulfillment & Operations Management
- Posted
- Mar 19, 2026
AI Summary
Mid-level operations manager overseeing dark store clusters in urban areas, managing inventory, staff, picking/packing processes, and quality control across multiple facilities. Requires 3+ years employee management experience and coordination of delivery operations with focus on operational efficiency and safety compliance.
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Job description
from Amazon careersThe manager is tasked with overseeing operations for dark stores within a specific urban cluster, requiring meticulous coordination across multiple facilities strategically distributed throughout the city. This multifaceted role demands expertise in inventory management, staff supervision, operational workflow optimization, and quality control to ensure seamless functioning of these non-customer-facing hubs. The manager must maintain consistent operational standards across all locations while adapting to the challenges of each facility, implement efficient picking and packing processes, monitor technological systems that support operations, coordinate with delivery teams for smooth order hand-offs, and respond swiftly to operational disruptions. Additionally, they are responsible for resource allocation, performance metric tracking, compliance with safety regulations, and identifying opportunities for operational improvements that can be scaled across the entire cluster, ultimately contributing to the organization's commitment to rapid, accurate order fulfillment in the competitive quick-commerce landscape.
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Basic Qualifications
- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
This is an excerpt. Read the full job description on Amazon careers →