Renewal Sales Specialist

Job description

The Opportunity

The Renewals Sales Specialist is responsible for renewing, up-selling, and closing license contracts for assigned accounts. Handling the entire renewals process for accounts, understand customer requirements, guide them through the renewal cycle, negotiate and issue proposals, forecast renewal opportunities, track purchase orders, and close renewals on time. Utilize internal systems to accurately manage client renewal information, status, and reports to accurately forecast contract renewals.

The Renewals Sales Specialist requires combining solution expertise, business strategy, and top-tier service to maximize platform value and solution adoption within the customer base. You will work closely with relevant internal departments including Account Executives and Directors, Product Specialists, Support Teams, Consultants, Contracting, Finance, and Legal to build awareness and influence for timely and successful renewals and expansion. In addition, you will engage directly with customers to propose the value proposition of Adobe's solutions, support business requirements, and overcome objections to ensure the success of upcoming renewals.

What You'll Do

• Manage a pipeline of strategic customer contracts coming up for renewal

• Develop relationships at the Senior Director / Executive level, and procurement, leading conversations around strategic renewal deliverables and commercials.

• Partner with internal teams to design and execute plans that align with both customer and organisational goals.

  This is an excerpt. Read the full job description on Adobe careers →