Join Adobe's Customer Engineering team as a dedicated Software Development Engineer and support our customers using Adobe Commerce! This role offers the chance to diagnose and resolve intricate support cases for EMEA customers as part of the Tier III Support Development team. Embrace the opportunity to work in a highly collaborative Kanban environment, partnering with colleagues and customers to deliver high-quality solutions. This is a remarkable chance to engage with a platform powered by Adobe Commerce that spans client experience, build and deployment analysis, production applications, and infrastructure.

What you'll Do

Address and solve complex support cases for EMEA clients
Partner with coworkers, partner and clients to deliver resilient solutions
Occasionally join customer calls to present recommendations
Mentor junior team members and contribute to upskilling initiatives
Explore automation and tooling to improve quality and prevent issues proactively

What you need to succeed

Degree in Computer Science, Engineering, or related field, or equivalent experience
Proven problem-solving skills and ability to diagnose complex technical issues
Previous involvement in a cooperative Kanban and Agile setting
Strong communication skills, with the ability to explain technical concepts clearly
Ambitious approach with a determination to continuously improve and innovate

About Adobe

This is an excerpt. Read the full job description on Adobe careers →

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