Senior ML/AI Engineering Manager, GenAI Experiences

We are seeking an experienced Senior ML/AI Engineering Manager (M50) to lead the Experience ML/AI squad within GenAI Experiences. This role owns delivery of the ML strategy that moves AI Assistant from a reactive experience (driven primarily by agents) to real-time contextual intelligence, predictive workflow understanding, and safe natural-language UI control across Experience Cloud.  

This is a uniquely Experience focused role. We start from user outcomes—how products feel, work, and deliver value—and back into the right mix of ML techniques using UI context and user behavior/workflow signals to build proactive, grounded intelligence across Experience Cloud  

This is intentionally scoped for a senior leader who operates beyond a single project or model. Success requires setting strategy and one-year objectives, delegating across direct reports, and making complex tradeoffs where in-depth knowledge of organizational goals and product constraints is required — consistent with M50 expectations.  

You will lead execution across six persistent ML workstreams (the organizational unit of delivery), ensuring clear ownership, cross-team dependencies, and reusable ML foundations:  

Page & UI Semantic Understanding and Manipulation  

User Behavior, Intent & Workflow Analytics  

Heterogeneous Object & Graph Modeling  

NL Interaction with Cross Product New Services via Agents  

Edge Inference & Model Optimization  

Human-in-the-Loop Control & Learning