Customer Success Manager (AEM Guides)
Adobe · Bangalore, India · Sales
About this role
Adobe is hiring a mid-level Customer Success Manager in the sales function based in Bangalore, India. The posting calls out experience with Express, API Development, SaaS, Cloud Computing.
- Role
- Customer Success Manager
- Function
- sales
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Bangalore, India
- Department
- Sales
- Posted
- Mar 17, 2026
More roles at Adobe
Job description
from Adobe careersJob Title: Customer Success Manager (AEM Guides)
Location: Bangalore (Mode of work: Hybrid) Region: NA Shift: EST time zone, 5 p.m.–2 a.m. IST
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Job Description
Ensures that the customer is satisfied with company projects and services. Works closely with Sales Account Managers and oversees day-to-day relationships with clients. Ensures that schedules and budgets are met according to contractual agreements. Works with clients to cultivate future projects and qualify new opportunities. Consults with other team members (Product Management/Engineering/Services/Support/Sales) to be sure mutual objectives are met.
The Opportunity