Director, Global Employee Relations Investigations

Job description

The Opportunity

This role is the strategic leader and operational engine for Adobe’s global Employee Relations investigations program. This role will ensure investigations are conducted with integrity, fairness, and consistency across all geographies, while driving governance, compliance, and process excellence. This position partners closely with Legal, Compliance, Global Safety & Security, HR business partners and senior business leaders to mitigate risk, uphold organizational values, and strengthen trust across the enterprise.

What you'll Do

• Global Investigations Leadership
• Conduct and oversee ER investigations globally, including complex and high-risk cases (e.g., discrimination, harassment, retaliation, misconduct).
• Establish and maintain global policies, protocols, and playbooks for case intake, assessment, documentation, resolution, and aftercare.
• Governance & Compliance
• Ensure adherence to local laws, works council/union requirements, and regulatory standards.
• Partner with Legal and Compliance to manage risk and maintain defensibility.
• Capability Building
• Deliver training and resources to managers and HRBPs on issue-spotting, investigation protocols, and handling sensitive situations.
• Build regional ER team capability for consistent execution.
• Data & Insights
• Work with key stakeholders and leverage case management tool to develop dashboards and analytics to track case volume, trends, time-to-resolution, and outcomes.
• Provide regular reporting and insights to senior leadership for proactive risk management.
• Continuous Improvement
• Leverage technology, inclusive of AI, to streamline the management of cases and strengthen root-cause analysis.
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