Senior Customer Support Associate
Autodesk · Atlanta, GA
About this role
Autodesk is hiring a junior-level Support Engineer in the services function based in Atlanta, GA. The posting calls out experience with Salesforce. Compensation is listed at $49,300–$88,330 per year.
- Role
- Support Engineer
- Function
- services
- Level
- junior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Atlanta, GA
- Posted
- May 22, 2026
More roles at Autodesk
Job description
from Autodesk careersJob Requisition ID #
Position Overview
We are looking for someone to join our world-renowned Customer Support Team. With offices all over the globe, we consist of amazing support specialists who not only provide tailored service to our customers, but also work across multiple internal organizations in order to better provide a holistic customer experience. Our Customer Support Team is motivated, and recognized for their willingness to problem solve with positivity. We are a global team, and our focus is to help customers with their daily questions across all products and ensure they have a great customer experience.
In this position, you will support our customers through their daily operations with passion, and a craving for feedback, field questions from Customer Support Associates around product and process, exemplify Autodesk’s core values, and assist the leadership team on projects that push the business forward. Plus, you will become a knowledgeable asset in construction software looking to transform a multi-trillion industry.
This is a hybrid role based in any of our Digital Support hubs. The assigned shift for this position is 6:30am to 3:00pm EST.
Responsibilities
Support our customers by live chat, email, and phone. Interactions include troubleshooting technical issues, product usage questions and subscription inquiries, helping the customers find the best value of our products
This is an excerpt. Read the full job description on Autodesk careers →